What’s the difference between hard skills and soft skills?
Hard skills are things like knowing how to program a computer, do surgery, build a cabinet, design a garden, or write a real estate contract.
Soft skills are associated with emotional intelligence and are often called people skills. These are the skills that enhance your happiness and success in all parts of your life. They include: having a strong work ethic, communication skills, friendliness, leadership skills, manners and social graces, time management, organizational skills, empathy, the ability to get along with a variety of people, public speaking skills, knowing how to dress appropriately, flexibility, learning how to accept criticism, tact, self-confidence, the ability to be a team player, listening skills, working well under pressure, even the ability to shake hands.
I teach many of these skills.
Like so many, I’m petrified of public speaking. Are you sure you can help me?
I believe I can. But I can’t do it alone. Just by coming to this website and reading to this point you’ve made the first positive steps to move beyond your fears. Good for you.
How can you help me?
I work on changing the way you think (and talk) about public speaking. I teach you some simple steps for overcoming fear, and I’ll show you how to create and deliver a fine presentation.
Do you customizable trainings and workshops?
Absolutely! If your sales staff isn’t producing because of mediocre interpersonal skills, or your employees are not connecting with each other when they do training and presentations, I’ll come and help you address those particular problems. Plus the energy and mutual support of a group of colleagues is a powerful (and fun) way to learn.
Do you do sessions online or over the phone?
Yes. While it’s always preferable to meet in person, we can get a lot of work done via Skype and email and over the telephone too.
What’s the difference between coaching and mentoring?
Coaching tends to be goal oriented and short term. Mentoring is relationship oriented and tends to be long term.
Can you help me get ready to make an important presentation in a few weeks?
Yes. I can help you with the speech, the visuals, and polishing your presentation.
Will you write my speech for me?
No. But we can brainstorm together, and I can help you plan, focus, proofread, and evaluate your writing, as well as coach and evaluate your presentation delivery.
How much do you charge?
I am affordable for most people, especially when you think about how improving your communication skills will pay off in professional or academic advancement. My prices vary from service to service, though; if you’re hiring me for a one-time consultation, for online coaching or to work with a group for a day or two, the rates will vary. I offer special prices for students and non-profit organizations. Our first discussion is free.
• Employers report the number one thing they look for are people who can successfully communicate "the ability to listen, write, and speak effectively."